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Wyndham Destinations Quality Assurance Performance Engineer Manager in Carmel, Indiana

Wyndham Destinations is currently seeking a Q uality Assurance Performance Engineer Manager in Carmel, Indiana.

The QA Performance Engineer Manager is responsible for providing the RCI Information Technology and Wyndham Destinations Information Technology groups with Load and Performance Testing Strategy, Oversight, and Functional Execution of Performance Testing.

The QA Performance Engineer Manager work closely with Developers, Solutions Engineers, Software Architects, Business Analysts, Quality Assurance Engineers, Management, Project Managers, Contract Management and outsource providers, to assure Customer Experience is integral to every step of providing business solutions.

The QA Performance Engineer Manager collaborates across the organization to advice on designing in performance for meeting the customer experience. The QA Performance Engineer Manager coordinates numerous Performance Testing in support of RCI and Wyndham Destinations related business solutions and software development life cycle methodologies. This individual ensures Quality Assurance Processes are followed and executed across all agile and non-agile teams. Embodies a strong drive for advancing QM capabilities, Automation, Continuous Integration, Continuous Testing and Continuous Delivery. The QA Performance Engineer Manager works collaboratively with business and IT leaders to drive the success of business objectives.

This role is responsible to champion performance engineering, manage performance metrics, and manage the execution of performance tests. This role will also be responsible for defining the performance testing strategy and tools for the QMO organization and socializing its need within the larger organization.

The development methodologies include both Waterfall and Agile with the Scrum Methodology.


  • BS Degreein Information Systems or related business area. Major in ComputerScience, Engineering, or Applied Mathematics a plus

Training requirements:

  • Goodunderstanding of Performance Testing and Quality Assurance methodologiesrequired. Software Testing or Test Management Certificationsfrom ASQ or QAI (CSTE, CQA, et al) preferred

Knowledge and skills:

  • Strong experiencewith performance testing, quality assurance, test automation, test datamanagement and test environment management

  • Ability to mentorand develop practice maturity within teams

  • Demonstratedability to work under pressure

  • Develop andmaintain strong working relationships with colleagues and vendors atdifferent levels of the organization

  • Knowledge andexperience with formal system development and testing methodologiespractices (Waterfall, Agile, etc.)

  • Demonstrate goodproblem solving, negotiating, conflict management and decision-makingskills

  • Excellentcommunication skills, both written and verbal

  • Strong knowledgeof change management, release management, and configuration management

  • Strong experiencewith recruiting and hiring

  • Ability to defineand assess risk

  • Experience withDevOps

Technical Skills:

  • Experience withHP Loadrunner, JMeter, QuickTest Professional (QTP), WinRunner, Selenium,ALM (Quality Center), Jira, New Relic, AppDynamics, and Splunk.

  • Competent in theuse of Microsoft PowerPoint, Project, Word, and Excel

  • Agile with Scrum

  • Working knowledgewith test management tools such as HP ALM, Jira and Zephyr

  • Demonstratedproficiency in programming concepts and analysis

  • Demonstratedproficiency in one or more programming languages

  • Demonstratedproficiency in performance testing methods and objectives

  • Demonstratedproficiency in implementing performance testing solutions usingLoadRunner

  • Proficient withapplication architecture, i.e. N-tier and it’s components

  • Ability tointerpret architecture, design, and requirements documents to formulate aperformance testing strategy

  • Demonstrated proficiencywith interpreting performance results and communicating the results to awide variety of teams and organizational levels

  • Demonstratedproficiency in SQL and database skills

Job experience:

  • 5+years experience as an architectand/or performance engineer or related position in a collaborative, team-drivensoftware engineering environment focusing on enterprise performance testing

  • 5+years experience identifying ,developing, and conducting application andenterprise level performance tests in LoadRunner or some other tool

  • Experienceinterpreting results and reporting to multiple levels within the organization

  • Familiaritywith or aptitude to leverage testing tools

  • Experiencein an organization which leverages offshore/remote staffing

  • Minimum of 5 years experience managing QA projectactivities within medium to large projects

  • 3 - 5 years experiencemanaging test automation, test datamanagement related activities

  • 3 - 5 years experience with formal ChangeManagement tools, approaches and environments

  • Experience with full quality management lifecycle forapplication development and delivery

  • Proven track record of working effectively withtechnical and business groups