Cummins Inc. Electronic Tools Application Engineering Associate, Columbus, Indiana in Columbus, Indiana
Electronic Tools Application Engineering Associate, Columbus, Indiana
We are looking for a talented Engineering Associate to join our team at the Cummins General Office Building in Columbus, IN with starting pay of $32.00 -$34.50/hour.
In this role, you will make an impact in the following ways:
Tools Application level testing: Analyze defects or change requests from customers, write user level test cases, perform application level acceptance testing, co-ordinate field testing and work with tool developers for a successful tool release.
Support Tools Customer issues: Collecting data, troubleshooting and resolving tools issues for end customers, Will be working on Tier 2 and 3 level issues related to tools installation, datalinks, tool feature usage, and tool interactions. Tier 3 or 4 will later need to be transitioned with required details to tools developers if found to be a software bug and the customer interface will need to be coordinated until resolution. The issue troubleshooting may also need to happen at the customer site, internal test cells at any Cummins Facility in Columbus, Walesboro and Seymour and external test cells with in Columbus
Support Electronic Tool Datalogger: Support Electronic Tool datalogger by re-imaging the devices with the new software image files and configure them to be able to connect and function as intended. Perform quality checks before handing or shipping it to the customers.
Product Validation - Understands the measures of data quality, methods of analysis and available tools. Includes the understanding of the work flow required to schedule, install, setup, calibrate, and perform associated testing
Tools Functionality training – Capable provide tool functionality training to tool users both in person and on teleconference. Listen to customers and establishes a working relationship with the customers.
Manage Customer Relationships - Basic understanding of techniques and tools to improve productivity (i.e. schedules, appointments, call plans, etc). Understands the need to and responds with the appropriate time frame to customer needs.
Education, Licenses, Certifications
High school diploma, GED or equivalent required with Department of Labor Certification OR
Associates degree from an accredited program in a related field and at least two years of relevant experience OR
Bachelor’s degree in a related field OR
Relevant military education and experience.
Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.
Primary Location United States-Indiana-Columbus-US, IN, Columbus, General Office Building
Job Type Experienced - Exempt / Office
Recruitment Job Type Office
Job Posting Jun 11, 2021, 9:16:44 AM
Unposting Date Ongoing
Req ID: 210002Z2
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