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Estep & Company, INC Subway Shift Leader - Columbus in Columbus, Indiana

The Shift Lead greets and serves guests, prepares food, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional customer service is a major component of this position.

There are additional responsibilities associated with the opening and closing of the restaurant that a Crew Member will be responsible to complete dependent upon work shift.

  • Offers friendly service to all guests

  • Takes customer orders, maintains fast, accurate service, and positive guest relations

  • Ensures company standards on equipment, facility, and grounds are maintained

  • Ensures food quality and 100% customer satisfaction

  • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility

  • Uses the company cash register accurately and maintains proper control of company assets Works as a team member to support other restaurant employees in their duties

  • Other duties as assigned by General Manager or Assistant Manager

    You could be our ideal candidate if you have:

  • Previous experience or working knowledge of restaurant operations

  • Incredible customer service skills & the ability to help maintain a guest focused culture

  • Proficiency with a calculator, computer, and other equipment

  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives

  • A passion for restaurant growth

  • The tenacity to be the best in the business

  • A willingness to go above and beyond

  • The drive for next level personal growth and development

  • A huge focus on organization and cleanliness

  • Dedication to restaurant excellence * Must be able to work a flexible schedule of nights, days, weekends, and holidays*


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions