Robert Half International Customer Service Representative in FORT WAYNE, Indiana
Customer Service Representative Opportunities! OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position is based in a dynamic and fast-paced environment. This could be the Fort Wayne, Indiana Customer Service Representative position you're looking for, if you're available for a long term temporary-to-fulltime engagement. Major responsibilities - Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers - Offer friendly, accurate customer service in a timely fashion - Manage and place incoming telephone calls - Retrieve and oversee the sending of written business communications
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 01420-0010672192
Functional Role: Customer Service
City: FORT WAYNE
Postal Code: 46808-2529
Compensation: $11.40 to $13.20 per hour
Requirements: - Proficiency with Microsoft Office applications - Demonstrated experience performing extensive research to resolve complex customer inquiries - Expertise in alphanumeric data entry - Numeric data entry experience - Experience with switchboard phones from 10 -30 lines - Adeptness in customer service experience - Deep understanding of MS Outlook - Calendar managements and scheduling appointments experience - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers - Critical thinking, problem solving, ability to work independently - Basic knowledge in computer software programs and office equipment - Excellent verbal and written communication skills - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - 2+ years' experience with performing in a goal-driven customer-focused environment preferred - A consistently positive approach to your work that is rooted in a businesslike professionalism - Strong customer service and office administrative skills If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!