Ascension Health Call Center Representative - Full Time Days in Indianapolis, Indiana

We Are Hiring

Call Center Rep- Physician Support Services 007 - Full-Time Days - St. Vincent Health North Bldg - Indianapolis, IN

Monday through Friday 8:30am - 5:00pm

Why Join Ascension?

St. Vincent, part of Ascension, is a nonprofit, faith-based health system that is guided by our mission to provide compassionate, personalized care, especially for those who are vulnerable. St. Vincent is one of Indiana’s largest employers with 22 ministries serving 57 counties in central and southern Indiana. Our 134-year-old health system includes a wide range of services including cardiovascular care, women’s and children’s health, neurosciences, cancer care, orthopedics, bariatrics, primary care, emergency medicine, imaging, general surgery and long-term acute care.

What You Will Do

As a Call Center Representative with St. Vincent Health-IN, you will have the opportunity to answers incoming calls and performs triage of inquiries.

Responsibilities:

  • Responds to telephone and/or Internet inquiries from customers seeking information and/or resources., following a set standard.

  • Collects relevant caller data to assist with measurement, tracking and reporting activities.

  • Track inquires, questions and answers and provide resolution.

  • Performs additional clerical duties as assigned.

What You Will Need

Education:

  • Highschool diploma or GED required.

Work Experience:

  • Call Center experience preferred.

  • Medical office experience preferred.

  • Multi tasking ability helpful.

Equal Employment Opportunity

St.Vincent is an EEO/AA Employer M/F/Disability/Vet. Please click the link below for more information.

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

EEO is the Law Poster Supplement

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccpeeosupplementfinaljrfqa508c.pdf

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

St. Vincent, a member of Ascension Health, participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (link to E-verify site)

REQNUMBER: 291535-1A