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EY Creative Services Supervisor (Supervising Associate) Various Locations in Indianapolis, Indiana

Creative Services Supervisor (Supervising Associate) Various Locations

Core Business Services

Requisition # UNI00IBW

Post Date 4 days ago

Creative Services Supervisor (Supervising Associate) Various Locations

As a member of our US Creative Services team, you’ll be joining a high-performing in-house creative agency with a digital-first focus in a culture that is agile and inspires you to be your best self every day. On our highly collaborative team, you can combine your energy, vision, creative ideas and passion for continuous learning in a flexible, virtual, diverse work environment. You’ll manage operations and teams as they develop innovative solutions that help drive our clients’ business in a world that never stands still.

The opportunity

As a creative services supervisor, you’ll work closely with the creative manager to lead a multi-disciplinary virtual team of 10-15 people whose focus is to understand our internal clients’ business to develop innovative, insightful materials that contribute to engaging potential clients and nurturing existing ones.

You’ll be part of an expansive and talented management team working independently and collaboratively to develop and lead the implementation of strategic organizational plans. You’ll be empowered to contribute, learn from and grow with other creative managers. Your ideas will be valued and heard, and you’ll have opportunities to innovate and take part in efforts that help advance our creative team.

Your key responsibilities

You can expect to be accountable for people management processes that involve staffing, training, supervising, coaching, developing and performance management to achieve a high-performing team. You’ll be managing creative personnel: setting and driving team goals, identifying training opportunities, providing day-to-day direction and developing team members to reach their full potential in line with our strategy and following through on performance issues. You’ll be serving as a knowledge resource for direct reports regarding functional discipline, operational, procedural and administrative matters. You’ll collaborate with the creative manager and account manager on developing strategy for internal clients to provide exceptional service delivery. Your understanding of the team structure, principles and business of the organization will guide you in effectively managing the firms knowledge, processes and resources.

Skills and attributes for success

  • Ability to build and leverage relationships and exercise influence with multiple internal groups across all levels of the organization

  • Strong communication skills, active listening and diplomacy when working with team members and business partners

  • Demonstrated ability to thrive in a high-performing culture

  • Bachelors degree in a related discipline (design, editorial content, production, reprographics, video) or equivalent training and work experience

  • Six-plus years of creative management experience in a related industry working in a fast-paced, matrixed agency or in-house team environment

  • Two-plus years of supervisory experience leading and counseling a team of 15 or more creatives

  • Strong conflict resolution, negotiation, influencing and persuasion abilities

  • Demonstrated business acumen and strategic thinking skills

  • Experience and proficiency in PC environment, Microsoft Office, Teams, Outlook and all relevant tools

  • Operational experience working with cross-functional creative teams

Ideally, you’ll also have

  • Experience managing and leading people in a virtual environment

  • Comprehensive knowledge in creative industry practices, digital trends, innovation and technology

  • Ability to manage multiple tasks and thrive in a time-sensitive environment

What we look for


What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.