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Moser Consulting Desktop Support Engineer in Indianapolis, Indiana

Join our team of Consultants and work on dynamic long-term projects. The majority of our team members are long-term employees who enjoy consistent work and a collaborative team approach!

  • Build and install PCs, set up users various accounts, including Microsoft365, connect users to wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure.

  • Provides advice and guidance to staff and users in relation to logged incidents.

  • Maintain installed PCs, tablets and peripherals (printers) with routine maintenance.

  • Identify, log and resolve technical problems with internal software applications and network systems.

  • Identify potential changes and hardware improvements to present to management for consideration and implementation.

  • Create, maintain, and distribute reports of progress to management.

  • Explain and document technical issues in a clear way to management and users.

Requirements

  • Bachelor's degree, preferably in technology related disciplines.

  • Excellent customer service in face-to-face, telephone, or electronic interaction with users.

  • Top notch communications and problem-solving skills.

  • Relevant certifications such as Microsoft A+.

  • Good understanding of computer support and troubleshooting.

  • Knowledge of Microsoft Office 365, Microsoft Office products and applications (Word, Excel, Teams, SharePoint, etc.),Windows Server products and/or Apple Operating Systems.

  • Ability to work in a team environment.

  • Ability to prioritize projects and complete assigned tasks in an efficient manner.

Benefits

For more than 20 years, Moser Consulting has been the go-to source for exceptional IT talent with the ability to self-manage. At Moser Consulting, our people are our #1 asset. We hire the best people, welcome them like family, connect them with opportunities, and let them do what they do best: produce innovative solutions to technology problems.

Our culture gives us a competitive advantage by keeping our employees happy, healthy, and by lowering stress levels in a very demanding industry. It is no accident that we are recognized as one of the Best Places to Work in Indiana. We focus on giving employees: an incredible work space; a fun, collaborative, and creative atmosphere; an extremely generous compensation package; and dozens of outstanding and unique perks usually not found at one company.

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

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