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American Express Director, Underwriting Advisory in Indianapolis, Indiana


American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies and large corporations.

With 160 years of innovation behind us, our future could not look more promising. We're moving faster than ever and introducing new products, services, and strategies to bring greater value to our business customers. Their success expands our success, so we put heart and soul into helping them achieve results that exceed all expectations.

Global Commercial Services is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate and small business clients to help them manage cash flow and increase profitability through a variety of automated expense management tools. The Underwriting Advisory Team (UWA) drives revenue in GCS through personalized client and sales engagement to identify the right set of credit treatments to maximize profitable growth.

Key Responsibilities:

  • Lead, coach, and motivate team of UWA Mangers to deliver project and account level business results

  • Collaborate to build winning strategies across peer group for the success of broader team

  • Provide inventory management and oversee efficacy of team performance

  • Execute sales strategies and adapt plans and priorities to address resource and operational challenges

  • Make decisions and resolve issues based upon policies, procedures and business plan

  • Partner with peers and senior leaders across GCS to drive engagement, retention, and long-term profitability

  • Build upon a culture of entrepreneurship, integrity, personal development, and “enterprise first” thinking

  • Support the development of talent and career progression


  • Strategic thinking skills to analyze and develop solutions for multifaceted issues coupled with a track record of innovation

  • Proven success leading and developing talent and supporting complex partnerships

  • Strong financial and analytical acumen; ability to translate data into insight

  • Ability to excel in a highly dynamic, fast paced and ambiguous space while influencing thought leadership

  • Intellectual curiosity that will drive a desire to understand the needs and complexities of our business partners

  • Ability to directly interface with clients to outline options and requirements to support spending capacity

  • Strong customer orientation while ensuring sound credit decision making

  • Executive presence and effective communication skills, both written and oral

Educational Requirement:

  • College degree required with preference in Finance or Accounting (Masters degree a plus)

  • Min 5 years relevant sales or client management experience

  • Min 5 years relevant full-time experience in credit or underwriting

  • Comfortable with some travel

Additional Details:

  • Visa Sponsorship: Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Job: Risk

Primary Location: United States

Schedule Full-time

Req ID: 20009362