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Goodwill Indy Employment Advisor in Indianapolis, Indiana

POSITION SUMMARY

Goodwill of Central & Southern Indiana (GCSI) seeks to address some of the serious social problems affecting our community. Building on this research, a model called Goodwill Guides attempts to address the fragmented structure of the social services industry by taking a holistic, whole-family approach. Goodwill Guides provide alternative life strategies by preparing for success through employment, financial management, future planning, and education. At Goodwill, we help seniors find work, develop new skills and talents, and build their financial security by taking advantage of the Senior Community Service Employment Program (SCSEP). The SCSEP Guide will be responsible for coordinating and reviewing the recruiting, intake, eligibility, orientation, advising, enrollment procedures and follow-up for program participants who are in need of services. The SCSEP Guide works with minimal supervision and relies on self-direction to complete goals and objectives as established by GCSI and its funding partners. This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.

Responsibilities

  • Initiates and maintains contact with key community partners (community agencies, educational institutions, financial liaisons, and employers) to enhance the menu of support services provided to clients.

  • Conducts one-on-one follow-up with participants to continually monitor participants' efforts and measure progress.

  • Assesses clients to determine nature and degree of services needed and refers them to appropriate services.

  • Secures supplementary information such as employment, criminal history, medical records, psychological, agency referrals, eligibility documentation, or school reports.

  • Enters client demographics into client tracking system.

  • Creates, maintains, and reviews case management files.

  • Refers clients to community resources and other organizations.

  • Reviews timesheets for completeness and appropriate signatures.

  • Organizes and presents job readiness preparation, either one-on-one or in small groups.

  • Conducts regular employment progress reports.

  • Appropriates and manages supportive services for clients and executes recruitment plans for participants and host agencies.

  • Stays abreast of current labor market data to provide clients information on employment opportunities.

  • Works closely with other staff members to assess co-enrollment eligibility.

  • Collects and maintains required forms and documentation per contract and funding source guidelines.

  • Tracks, documents, and communicates program specific metrics.

  • Monitors accomplishment of numerical enrollment goals, participant enrollment dates, participant achievement and completes billing requirements.

  • Documents client services utilizing multiple reporting systems and provides quality control of data entered into database (SPARQ).

  • Participates in professional organizations that will allow Goodwill to develop business development opportunities.

  • Other duties may be assigned.

POSITION QUALIFICATIONS

  • Bachelor’s degree in a human services field with directly related work experience and ability to obtain industry-specific certification or five years related experience and/or training with industry specific certification preferred

  • Proven success meeting program outcomes and metrics; Efforts to Outcomes (ETO) experience is a plus

  • Ability to establish and maintain a professional network of community resources, employers and other partners

  • Ability to analyze and interpret information and make necessary adjustments to achieve program goals

  • Familiarity participating on project teams

  • Experience working with governmental funding sources is a plus

  • Excellent presentation and communication skills (verbal and written)

  • Proven ability to work in an autonomous environment

  • Up-to-date automobile insurance, valid driver’s license and good driving record

  • Regular travel is required; must be willing to travel to host agencies, workplaces, community centers and other venues at times that are convenient to individuals being served

  • Must be available to work a flexible schedule beyond normal business hours

  • Previous experience developing and maintaining a network of community resources and relationships; able to provide a mature network of community resources

  • Technologically savvy with solid working knowledge of Microsoft Office, databases and the Internet

  • Bilingual in English and Spanish is a plus

BENEFITS

Full-time employees may participate in a comprehensive benefits program that includes:

  • Continuing education and leadership development

  • Comprehensive health plan

  • Paid time off (PTO)

  • Life, dental and vision insurance

  • Short- and long-term disability plans

  • Nationally recognized preventive health and wellness program

  • Section 125 pre-tax health spending account, dependent care spending account and premiums

  • Retirement plan with generous match

To learn more about our Mission and Values, pleaseclick here. (http://www.goodwillindy.org/mission/)

Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled

Connect With Us! (https://gwcareers-goodwillindy.icims.com/jobs/7443/employment-advisor/job?mode=apply&apply=yes&in_iframe=1&hashed=-336151273)

Location(s) US-IN-Indianapolis

Category Mission

Type Full Time

Compensation commensurate with experience

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