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The MENTOR Network Intake Services Coordinator in Indianapolis, Indiana

Indiana MENTOR, a partner of The MENTOR Network provides services for children, adolescents and teens with social, emotional and behavioral challenges as well as other complex needs.

Indiana MENTOR introduces our new Children and Family Services division! We're expanding services and, as part of that growth, we're looking for an Intake Coordinator. Are you looking to move your career in Human Services up to the next level, in an organization dedicated to making a positive impact in the lives of others? Bring your commitment to a team-based workplace that puts people first.

  • Match potential mentors with individuals utilizing clinical principles, meeting with Program Manager, Clinical Supervisor, and/or Recruiter to review potential individual-mentor matches and assist in case assignments; complete all placement paperwork.

  • Monitor the matching process, arrange needed services, and maintain ongoing contact with placement referral sources.

  • Conduct telephone intake with follow-up assessment interviews on appropriate referrals; ensure the receipt of a referral packet and any other necessary documentation for intake.

  • Receive phone inquiries from collaterals regarding potential referrals and conduct follow-up assessment interviews on appropriate referrals and pre-placement visits as necessary.

  • Ensure the receipt of a referral packet and any other necessary documentation for intake; create files for new individuals served and ensure entire intake process follows internal protocol.

  • Secure funding information, which may require verification of insurance coverage arrangements.

  • Coordinate all services that will be needed by the individual when placed as applicable.

  • Present clinical assessments with preliminary treatment plan recommendations to Program Manager, Director, and/or clinical team in consultation with psychiatric or medical consultant as needed.

  • May assist Coordinators in locating appropriate homes when disruptions or respite needs occur.

  • Complete all reporting and mentor supervision requirements consistent with corporate and regulatory standards.

  • Maintain ongoing relationships with funding agencies and develop new resources through marketing presentations.

  • Ensure sufficient number of referrals by marketing services with funding sources.

  • A ssist with emergency coverage and crisis intervention support as needed; may fill in for manager during manager’s absence or through on-call rotation.


  • Bachelor’s Degree in Human Services required; Master’s Degree preferred.

  • Five years of related experience preferred; required in some states.

  • Experience in psychosocial and psychometric assessments preferred; required in some states.

  • Current driver’s license in good standing, car registration, and auto insurance if providing transportation for individuals receiving services or driving for business-related purposes.

  • Current CPR/First Aid Certification preferred; required in some states.

  • Licensure as required by state.

  • Self-motivated and detail-oriented with ability to multi-task.

  • Strong analytical skills with the ability to gather information from different sources.

  • Strong communication skills and ability to build rapport with others.

    Why Join Us?

  • Full compensation/benefits package for employees working 30+ hours/week.

  • 401(k) with company match.

  • Paid time off and holiday pay.

  • Complex work adding value to the organization’s mission alongside a great team of co-workers.

  • Enjoy job security with nationwide career development and advancement opportunities.

    We have meaningful work for you – come join our team – Apply Today!#CFS

    The MENTOR Network is a national network of local health and human services providers offering an array of quality, community-based services. At The MENTOR Network, our core values—Integrity, Respect, Inclusion & Growth—and the behaviors that define them, guide how we interact with each other and how we approach our work. As an organization of people serving people in nearly 40 states , you’ll have opportunities from coast to coast.

    Equal Opportunity Employer, including disability/vets

The Mentor Network is pleased to be an equal employment employer Women/Minorities/Veterans/Individuals with Disabilities