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Doxim Production Supervisor / Team lead (Night Shift) in Indianapolis, Indiana

Doxim is the customer communications ( and engagement ( technology leader serving financial and regulated industries. Our platform with its suite of integrated, SaaS software and document technology solutions helps clients digitize operations, improve efficiency, and modernize customer experience. With Doxim, clients can communicate reliably and effectively, improve cross-sell and upsell opportunities, and drive increased loyalty and wallet share through personalized omnichannel communications.

Position Summary: Primary responsible consists of providing direction and overseeing day to day operation of the production floor and production personnel, monitoring the quality of work and to ensure employees receive proper training.

Essential Position Responsibilities:

  • Regular attendance is an essential function of this job

  • Assist in hiring/firing decisions

  • Ability to move material (up to 55 lbs.) and stage at machines and/or prepare for delivery

  • Ability to efficiently operate/run each piece of equipment on the production floor

  • Prioritize and schedule workflow and personnel based on equipment capabilities and customer needs

  • Execute production plan, adjusting for unexpected events (absenteeism, mechanical failures, rush orders, etc.)

  • Perform needed quality checks, inspections and minor mechanical adjustments to equipment when needed

  • Optimize production throughput and efficiencies measured by SLA?s

  • Analyze and project according to production metrics

  • Maintain, schedule and approve production employees time off request and pay hours

  • Investigate and implement corrective actions

  • Monitor and enforce company rules and policies

  • Effectively communicate with employees, peers, third party vendors and other departments

  • Prepare mail for delivery to USPS, Common Carriers or third party mailers

  • Provide other related duties as assigned

Essential skills and experience:

  • Ability to multitask in a fast pace environment

  • Read and write English

  • Basic Math skills

  • Strong attention to detail

  • Mechanical attitude

  • Ability to analyze data processing issues

  • Excellent interpersonal and communication skills

  • Strong team player

  • Commitment to Company values

  • Commitment to provide a quality product

  • Proficient in Excel and Microsoft Office Products and in-house scheduling software

Non Essential skills and experience:

  • Preferred 1 to 3 years supervisor experience in a manufacturing environment

  • Postal knowledge a plus

Reporting to this position: Production employees 3 to 60

Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is frequently required to walk; sit; use hand to finger, handle or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift and/or move up to 55 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work Environment: While performing the duties of the job, the employee is exposed to weather conditions prevalent at the time. Paper dust is a possible exposure. The noise level is usually high.

Doxim is an Equal Opportunity Employer.