Grundfos Americas Corporation SAP Project Manager in Indianapolis, Indiana
SAP Project Manager
Location:Indianapolis, Indiana, United States
Hierarchy level:Professional Level (some years of experience)
The SAP Project Manager position is a full-time member the Project Management team; located in Indianapolis, Indiana. This position’s primary responsibilities include both incident/change management support as well as new development projects mainly in the areas of SD and CRM. This role will also include ongoing training, documentation, and testing key processes associated with new development and support package updates. This position will primarily support facilities in the United States which already have implemented SAP and could periodically assist with Regional projects. Duties require skills, knowledge, and experience in the areas of Continuous Improvement, Process Management, Troubleshooting System issues, Improvement, Measurement, and Project Management.
Principal Duties and Responsibilities:
Act as liaisons between business and IS with the ability to write functional specifications and test the changed process (scripts) as required for system modifications and/or upgrades without impacting other data or processes
Responsible for developmental training and system documentation updated within group standards; tailored to specific needs of each business structure
Lead training exercises and deployment of the system process with documented processes to align with group standards. Training will include updating users on any changes that have been made and training new hires. Individual must possess the ability to train individuals one-on-one, as well as presenting to a larger classroom
Initiate corrective actions using information gathered from customer complaints if process related
Responsible for front line support for SAP SD users with process issues, running transactions and identifying the source of a problem and providing the system solutions
Act as internal consultant/analyst for business users and facilitate approved changes within the system and business processes when necessary
Provide system updates, uploads and maintenance when necessary
Lead continuous improvement teams focused on SD & CRM related issues with collaboration and support to other SAP functional areas tied to SD/CRM such as PP, MM, FI, LE, PS and CS modules
Provide intercompany support when required to align processes in the standard and ETO business
Required Knowledge, Skills, and Abilities:
Ability to provide a common platform to facilitate communication with technical teams, users and management in a structured and efficient manner
Strong knowledge of SAP and the business
Highly organized, self-starter that can work with large data content in a calming presence and high degree of patience
Ability to make sound decisions when needed
Ability to troubleshoot and effective skillset with problem solving
Testing expertise and ability to facilitate and train small groups of users effectively
Ability to facilitate and train small groups of end users effectively
Proficiency working in a team environment
Time management and the ability to delegate tasks
Established skills within Project Management methodologies
Continuous process improvement skills
Ability to document processes, functional specifications, etc.
Project management skillset to plan, oversee and document all aspects of assigned projects
Education and Experience:
Degree in Communications, Business, Organizational Leadership or similar technical discipline required (or commensurate experience).
At least 3-5 years of experience with SAP Sales and Distribution (SD) module in a manufacturing environment.
Additional experience within other functional SAP modules such as FI, CRM, PS etc. is desired
10-20% domestic travel required
Some International travel may be required
Grundfos participates in E-verifyandis an Affirmative
It is Grundfos policy to provide equal employment opportunity to all it employees and applicants regardless of: race, color, religion, sex, age, sexual orientation, gender identity, national origin, physical or mental disability or veteran status.