Salesforce.com, Inc Senior Manager Supplier Diversity in Indianapolis, Indiana
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Finance and Operations
Salesforce is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we’re delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate–and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes and one of Fortune’s 100 Best Companies to Work For. Our more human, less corporate culture is built around doing work that matters, winning as a team and celebrating success while also finding time to give back through our 1/1/1 model.
Our team focuses on providing industry leading Procurement and Supplier Operations, Supplier Programs and Enablement. We are integral in helping the company to scale its buying process to achieve the company vision through efficient and customer focused operations. We work closely with Strategic Sourcing and Accounts Payable as an efficient end to end process. We also work across the company to support Supplier Programs including Supplier Diversity and Sustainable Purchasing, Supplier Risk and Compliance and Supplier Relationship Management.
The Senior Manager of Supplier Diversity and Inclusion will work directly with Sourcing and Procurement as well as with the Office of Equality Teams to develop and advance our supplier diversity and inclusion initiatives. This position will work directly with Sourcing Category Managers to develop and execute category-specific strategies in diversity. The Senior Manager of Supplier Diversity and Inclusion will also be the external company representative for liaising with councils and chambers of commerce to conduct supplier outreach and grow the supplier community. The ideal candidate has passion for diversity, strategic sourcing/procurement experience, excellent interpersonal skills, and will have worked directly or indirectly in a Supplier Diversity role. The candidate must be a self-starter, able to work independently and interested in expanding their role as the program matures. Salesforce is a fast-paced environment and we are looking for someone who can hit the ground running to manage multiple responsibilities while producing high-quality work.
Develop and expand the Supplier Diversity Program at Salesforce
Manage internal relationships with Diversity program management/Office of Equality and Sourcing Category Leads
Develop 5-year strategic category plans with the Sourcing team to set spend growth targets
Serve as Salesforce’s ambassador to the supplier community
Collaborate with customers in support of their efforts in diversity
Establish and track key performance indicators for the program and present progress reports to senior management
Manage systems, reporting and tools required for the program
Develop and execute training plans for internal business partners to gain and maintain program adoption
Collaborate to expand program globally to regions where diversity may require different program plans or approach
Assist with on-boarding of diverse suppliers
Participate in and organize events that provide outreach to the supplier community and inclusion in Salesforce’s procurement practices
Partner with Category Managers and Business Partners in continuing performance management of supplier community
Demonstrated ability and passion for dissecting/solving problems with a fact based, data driven, rigorous, and creative approach
Thrives when multi-tasking and work best in a dynamic, fast-paced environment
Manages multiple tasks, projects and timelines with a sense of urgency, ownership and within deadline
Excellent attention to detail and have strong analytical skills
Exceptional Customer Service skills, willing to go above and beyond to resolve an issue
Collaboration and communication skills (both verbal and written) are top notch, experience in presenting to different audiences (individual teams to executive level)
Communicates in a clear, concise and timely manner and operates effectively as a team player
Confident in managing and executing projects from start to finish
Resourceful with a strong work ethic and are willing to go the extra mile to get work done
Self-directed/driven with excellent organizational skills
Tech savvy and have a strong interest and proven success in working with technology (including new software tools and systems implementations) and able to learn, set up and champion new and best in class technology
8+ years of related experience. Experience with Procurement and Supplier transactions with SaaS, software, Infrastructure, IT, Marketing/Events suppliers and/or working in Tech industry in the Procurement function is highly preferred.
5+ years of experience in Supplier Diversity Program Management
Strong knowledge of laws, rules, and regulations that apply to the provisions and limitations of a Supplier Diversity Program
A passion for learning and a craving to make a difference!
Demonstrated success in working collaboratively across multiple departments within an organization
Experience in external, supplier and community facing positions with strong presentation skills
Experience influencing and developing programs across departments
Polished public speaking skills
Strong understanding of sustainability trends across industries
Technically proficient or quick learner in Excel, Salesforce, Powerpoint, PM programs, etc.
Bachelor's degree in supply chain management or business administration preferred
Previous experience with responsible sourcing, CSR communications or business and human rights
Ability to work independently and collaboratively with cross-functional teams
Excellent attention to detail
Exceptional analytic capability
Strong interpersonal and communication skills (both verbal and written)
A proven track record of results with a bias for action
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