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Cognizant Technology Solutions Senior Project Manager - Lev (Remote) - 00042499672 in Indianapolis, Indiana

ABOUT LEV:Lev, a Cognizant company, is a premier digital consultancy that works with marketers from top brands to maximize their investments in Salesforce, level up their customer experiences, and power even the most complicated of businesses.As a top Salesforce partner, we take pride in hiring and developing the best of the best, and we work hard to cultivate an inclusive culture (#LevLife) where our team (also known as Levsters) will thrive.While we celebrate each others individuality, we are brought together by our commitment to provide unparalleled expertise and an out-of-this-world experience to our customers; our drive to shape the future of marketing and the future of Salesforce; and our desire to do right by one another. We are relentless in our pursuit of being the best of the best, and driving marketing success with Salesforce.Since 2016, Lev has experienced tremendous growth. We joined the Cognizant family in March 2020, further cementing our position as a global leader in Salesforce consulting. We continue to excel as a high-growth company through expanding the ways we serve our customers, and by growing our global footprint.Lev is headquartered in Indianapolis, Indiana, with remote employees across the United States and United Kingdom.This position is available for Remote Candidates across the United States.ABOUT THE POSITION:The Senior Project Manager confidently owns multiple customer engagements throughout all phases of the project lifecycle and delivers projects on time and within budget for Salesforce projects. This role plans, initiates, implements, and manages project plans to enable clients to maximize the value of their Salesforce investment. This Senior Project Manager guides all internal and external communication, identifies areas of opportunity for clients, and motivates stakeholders throughout the project to achieve project completion quickly and efficiently.RESPONSIBILITIES:Work closely with clients to translate project objectives into achievable timelines while utilizing Agile Scrum methodologyEnsure Client achieves value from their Salesforce investmentDevelop and manage comprehensive Project Plans and Project Timelines for each projectCreate detailed work plans, schedules, project estimates, resource plans, and status reports to drive projects quickly and efficiently to ensure projects are completed within the expected durationManage and delegate work to the project team to ensure team meets all timelinesUnderstand client businesses, their overall goals, objectives, pain points, areas of opportunity, definition of success, etc. and seek a clear understanding of how success will be measured in the engagementManage change orders and highlight new opportunities, collaborating with a Portfolio Director and Sales as appropriateTrack all utilization, update and manage accurate utilization/burn reports, and manage capacity to keep team efficiently staffedReview, oversee, and approve all customer invoices with quality and accuracy by auditing for any rate mistakes, hours mistakes, misuse of terms, or any similar errorsProvide assistance to clients in the form of generating and analyzing reports, building dashboards, providing end-user support, creating account configuration worksheets, providing training, and assistance with IP warming planning, strategy and trackingCoordinate, plan, and facilitate all internal and external meetingsGuide and own all customer communications, as well as organize customer on-sites by coordinating logistics, planning agendas, building and deliver presentations, and demonstrating the value of on-site visits to the customerProvide an accurate and timely forecast for project engagement through thorough planning of workManage conflicts with both internal and external teams and seek satisfactory resolutionsServe as a translator between Lev and the Customer to define, collect, and own customer requirements for a given initiativeHandle customer or project escalationsWork with team

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