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Bona Vista Programs Inc. Coordinator, Supported Living Services in KOKOMO, Indiana

Provide supervision to the Schedulers and House Managers to achieve the goal of ensuring that the person served receives necessary services and interventions. Ensure caregivers are trained and capable of delivering the needed services to person served. Guide, train and oversee staff are using online scheduling tool.ESSENTIAL FUNCTIONS:Supervise schedulers and house managers. Evaluate the performance of schedulers and house managers at 90 days and annually. Assist house managers with reviews of CDD's at 90 days and annually, as needed.Audit and approve the time of schedulers and house managers. Assist schedulers in auditing and approving CDD time, as needed. Audit and approve mileage for all Supported Living staff.Meet weekly with the House Managers to discuss person served and staff related issues as needed. Conduct monthly Supported Living staff meetings for training purposes, and to update the staff on department changes and upcoming agency eventsAssist with the review of billing and time entry for accuracy and compliance with regulations.Ensure that employees follow all departmental and agency policies, as well as, state and federal laws. Conduct review of policies.Ensure services are provided in compliance with all funding sources and governing bodies (CARF, BDDS, BQIS, State and Federal Law).Meet monthly with the Director and Vice President, Community Services to discuss personnel related issues, persons served programming and compliance/incident reporting.Assist the Director of Community Services, as needed. Serve as a liaison between persons served, families, staff, external professionals, and the community.Provide direct care as needed and participate in the on call rotation.Display patience in all situations involving persons served. Speak in an even, positive and professional tone of voice when conversing with persons served.Appropriately respond to person served behavior via verbal and/or physical intervention based on the needs of the persons served.Be readily available to answer staff questions and/or schedule time to meet with Community Living staff and route them to the appropriate department, if needed.Plan, schedule, and conduct divisional orientation with new Community Living Staff.Provide training for Community Living Staff and agency staff covering topics required by regulation and quality service provision. Apply a variety of training methods as appropriate, including lecture, role model, text, and outside sources.Strictly maintain confidentiality of all persons served and staff.Review the hours planned and scheduled as needed to ensure persons served budgets are being utilized in accordance to their allocations with the online software, Accel and Provide.Monitor and document all Community Living staff PTO, Medical time and leaves of absence.Maintain working knowledge of Provide system. Lead and attend trainings as needed with the IT department.Assist with special projects, as needed.Assist in setting up new person served home files as requested and ensure that all files are maintained as needed. Ensure that all files are kept in order and that documentation is completed, filed and copies sent to Central File after 60 days. Complete file audits, PSR's in accordance with departmental, state, and federal regulations monthly.Assist with home visits and ensure that staff members are maintaining records that document person served health care, active treatment, social information, and protection of person served human and civil rights.Be willing to be flexible in work hours, including some evening and weekend hours for the purposes of reviewing program area and observing staff on duty.Assist in planning and providing instruction in communication skills, daily living skills, socialization skills, fine and gross motor skills, perceptual skills, prevocational skills, and any other areas based on programming needs.Follow all agency and departmental policies and procedures.Prioritize multiple job functions, coordin