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Goodwill Indy Store Team Leader - Markland Ave. Kokomo, IN in Kokomo, Indiana


Starting at $13.00 per hour!!

The StoreTeam Leader supports his/her StoreLeader and Assistant StoreLeader, leadership team, and staff to execute store operational objectives that support the annual operating plan.He or she makes decisions involving customers, team members, operational issues, business planning, priority setting, compliance with company policies, and all areas of the business.

This position supports and drives Goodwill’s mission to help people in central Indiana prepare for, find and keep jobs.This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.


  • Dedicates 30% of time to operations.

  • Completes day-to-day objectives.

  • Suggests efficiency improvements.

  • Mission integration: Integrates and represents Goodwill’s Mission, Vision and Values to internal and external customers at all times.

  • Dedicates 60% of time to staff management and development.

  • Provides coaching and training to hourly employees on daily tasks.

  • Involved in the hourly associate recruitment process including prescreening and interviewing candidates, as needed.

  • Seeks out opportunities for professional development for both self and other team members.

  • Dedicates 10% of time to financial management and reporting.

  • Acts as a good steward of resources available at the site including people, time, and money.

  • Tracks and measures day-to-day sales, production goals, and donations.


  • High school diploma or GED highly preferred, or willingness to attain

  • Military experience highly preferred

  • 6 months minimum supervisory/leadership experience in a service-related industry

  • Demonstrated ability to achieve results through others without a direct reporting relationship

  • Solid verbal and written communication skills

  • Must be able to bend, stand, stretch, grip, type and carry for long periods of time

  • Some positions will require carrying items in excess of 10 pounds and up to 50 pounds

  • Must be able to view a computer screen regularly

  • Basic computer skills including an understanding of Microsoft Office products and Internet navigation;familiarity with Google applications a plus

  • Hands-on, results-oriented, driven to achieve goals, passionate, and basic analytical skills

  • Previous warehouse experience highly valued


Full-time employees may participate in a comprehensive benefits program that includes:

  • Continuing education and leadership development

  • Comprehensive health plan

  • Paid time off (PTO)

  • Life, dental and vision insurance

  • Short- and long-term disability plans

  • Nationally recognized preventive health and wellness program

  • Section 125 pretax health spending account, dependent care spending account and premiums

To learn more about our Mission and Values, please.

Click this link to learn more about our Retail division

Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled



CategoryRetail Team Leader

TypeFull Time

Compensation$13.00 per hour