Kelly Services Collections Representative in La Porte, Indiana

Job Description

Kelly Services is recruiting for a Collections Representative for well-established company in LaPorte, IN. This position is temporary however can turn into a temp to hire full time opportunity for the right individual

Position details:

1st Shift - M W T F 8a - 430p and Thurs 10:30a - 7p

Pay-rate $13 per hour

  1. Adheres to all applicable Federal and State laws including the FDCPA and HIPAA, client requirements, and customer service guidelines.

  2. Develops monthly collection goals with Supervisor.

  3. Communicates with consumers in a professional manner that demonstrates excellent customer service skills.

  4. Completely documents all collection work in the appropriate computer systems.

  5. Performs timely collection activities that comply with the company-s guidelines.

  6. Adheres to the organization-s confidentiality policy and the protection of confidential information at all times including all company policies and procedures.

  7. Treats patient/family members, guests, staff and others with care, courtesy and with or without notice.respect.

Competencies

  1. Proficiency in basic computer skills and working knowledge of Microsoft products

  2. Basic knowledge of collection systems and Collection Laws.

  3. Excellent interpersonal and communication skills (both verbal and written) necessary to interact with staff, patients and clients.

  4. Good listening skills and telephone presence.

  5. Must have 1 or more years experience in a customer service/collections environment

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.