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Goodwill Industries of Michiana, Inc. Grape Floor Supervisor (Full Time 40 hrs) in Mishawaka, Indiana

Grape Floor Supervisor (Full Time 40 hrs) - Mishawaka, IN

Grape Floor Supervisor (Full Time 40 hrs)

  • 14-Sep-2020 to 13-Nov-2020 (EST)

  • Mishawaka, IN, USA

  • $9.75

  • Hourly

  • Full Time

Store Discount, Vacation, Holidays, Insurance, Tuition Reimbursement & Retirement Savings Options

Job Objective:

To assist in the smooth operation of a fast-paced retail store and to present a positive image of Goodwill to the community. Position reports to the Store Manager. The Floor Supervisor is responsible for the supervision of all store personnel in the absence of the Store Manager and the Assistant Manager. Position reports to the Store Manager and performance is evaluated annually.

Essential Job Functions:

  • Knows and understands the Goodwill Mission: "Strengthen communities by empowering individuals and families through education, training and job placement."

  • To perform all custodial and related duties as assigned.

  • Cashiering:

  • Accurately count money and make change.

  • Accurately ring register being aware of proper pricing.

  • Know Visa and MasterCard procedures, all forms of payment and discounts including Goody Bucks, Good Points, and MGB.

  • Properly bag merchandise.

  • Alert management regarding altered tickets.

  • Communicate store specials to customers.

  • Acknowledge all customers and contributors in a helpful & friendly manner.

  • Refer customers to management as warranted.

  • Watch for shoplifting, for ticket switching and for non-store people in unauthorized areas.

  • Maintain safe working and shopping environment.

  • Ask every paying customer if they would like to Round Up (their change goes to support our Mission).

  • Know how to properly use the overhead paging system and be able to make promotional announcements.

  • Stock Keeping:

  • Keep retail sales floor well stocked, removing outdated stock as required or necessary.

  • Put out stock by category in a timely manner while watching for exceptions to standard pricing.

  • Maintain shopability and good store appearance.

  • Ensure 2 textile audits are completed per textile hanger per day and all other processed racks are counted and tracked on the appropriate paperwork.

  • Assist work force supervision:

  • Assist Store Manager in the supervision of all store employees on a daily basis.

  • Assume all necessary managerial functions in the absence of the Manager and Assistant Manager (vacations, days off, etc.).

  • Assist in training and developing store employees.

  • Follow the dress code and wear designated identification as provided.

  • Assist stock procedures supervision:

  • Assist in the handling of donations, returns and stock transfers.

  • Assist in quoting prices not on the price list.

  • Assist in checking the condition and placement of stock.

  • Assist the Manager and other employees in maintaining store appearance and shopability.

  • Work to reduce internal theft and shoplifting.

  • Administrative and clerical operations:

  • Administer company policies and procedures.

  • Assist in the supervision of daily bank deposits, replenish change fund and pick up bank bags.

  • Handle refunds.

  • Handle customer complaints.

  • Maintain records of store as required.

  • Attend meetings as required.

  • Securities and safety:

  • Assist in maintaining safety and security of the premises and merchandise.

  • Assist in seeking to control pilferage and prevent burglary.

  • Assist in eliminating fire hazards and unsafe conditions.

  • Assist in conducting emergency drills and instruct workers in fire prevention and safety procedures.

  • Maintain a safe working and shopping environment.

  • Do bag checks anytime an employee leaves the building.

  • Fill in as needed to cover schedule in the absence of other store employees.

  • Perform other duties as assigned by supervisor.

Required Skills/Abilities:

  • Must be well groomed and personable.

  • Ability to read, write, and do simple math functions.

  • Ability to work well under pressure.

  • Ability to exercise good judgment.

  • Must have effective communication skills.

  • Ability to supervise personnel.

  • Must have prior experience in dealing with the public and the ability to do so tactfully.

  • Ability to be sales oriented.

  • Must have a telephone and access to a car.

  • Must have a current driver's license and insurance.

  • Must be bondable.

  • Ability to carry out established organizational and departmental policies as described in the Employee Handbook in the absence of the Store Manager and Assistant Manager.

  • Ability to be a working Floor Supervisor.

  • Ability to work a flexible schedule, opening and closing the store, working long days as necessary.

  • Must be able to pass drug screen before receiving store keys and random drug test thereafter.

  • Results of limited criminal history check must meet company standards.

Equipment Used:

  • Cash register

  • Telephone

  • Promotion on paging and message repeater

  • Calculator

  • Dolly

  • Z Racks

  • Tagging gun

  • Barrels

  • Copy machine

  • Fax machine

  • Computer

  • Office supplies

  • Forklift, must be 18 to operate with certification

  • Pallet jack

  • Pallet stacker

  • Compactor, must be 18 to operate

Physical Requirements:

  • Must have good eyesight, speech, and hearing.

  • Must have good physical stamina and moderate mobility as well as the ability to lift, bend and work on feet for at least four (4) hour periods.

  • Ability to distinguish colors.

  • Ability to move filled boxes, barrels, and Z-racks weighing no more than 50 pounds.

  • Ability to work in a standard retail environment with significant dust.

  • Ability to work in a light industrial area.

Goodwill Industries of Michiana, Inc https://MichianaGoodwill.applicantpro.com

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