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Aerotek Patient Access Representative in New Albany, Indiana



The Oncology team is looking to add a Patient Access Representative to their team. This individual will work in an office setting alongside their medical records technician and scheduler.

Primary Job Functions:

-Primarily will be faxing/scanning reports, lab results and additional information from OnBase (the faxing system) into patient's electronic medical records.

-There could be very simple scheduling involved in this role as well, this would include cancelling former appointments and rescheduling patients for new.

-Typing correspondence and reports, filing, sorting and delivering mail, processing incoming and outgoing faxes, answering phones, scheduling appointments, making appointment reminder calls

-Processing Televox reports, processing medical records requests, ordering of supplies, diagnostic test scheduling, processing of incoming transcribed reports, registering patients, performing check out tasks for patients, checking charts for accuracy

-Collecting patient demographic and insurance information, collecting co-pays and other payments, accurate cash reconciliation and reporting, preparation of daily deposit

-Completion of patient forms (such as FMLA/Disability) and maintaining office equipment such as the photocopier and fax machine. The Front Office Specialist will be expected to perform any administrative task needed to ensure the front office is efficient and work is processed timely.

The Patient Access Representative may also be responsible for working the missing charges reports. This may include obtaining patient referrals and precertification's, scheduling of outpatient testing and/or procedures.

Top Skills Details:


  • 2 years of experience within the healthcare field doing administrative work (this can be receptionist, patient access, electronic medical records, etc.)

  • Computer-savy individual; this role is very quick moving and a quick learner is needed in order to keep up with the demand.

Additional Skills & Qualifications:

Preferred Qualifications:

  • Experience working with EPIC (familiarity with other EMR systems will be accepted)

  • Familiarity with OnBase (faxing system)

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.