University of Notre Dame In Room Dining Server (Temporary) in Notre Dame, Indiana

Position Information

Job Description

An In Room Dining Server provides detailed personal food service to guests dining in the comfort of their 4 Diamond hotel room.

At the University of Notre Dame, how you do your job is more important than what you do. We set ambitious goals for ourselves and strive for excellence daily. Like our students, who learn from our faculty not only how to think but also how to live, working at Notre Dame will forever change your life; because, working at Notre Dame isn’t just a job. It’s being part of a family. We’re a family that strives for excellence and accountability in everything we do. We are also a family where we value each employee’s gifts and contributions.

Morris Inn is a AAA 4 Diamond Hotel, placing the hotel in the top 5% of hotels in the United States and sits at the heart of Notre Dame’s storied campus. It continues to be the “living room” of the University of Notre Dame where guests will find the perfect atmosphere in which to enjoy a business lunch, family gathering, special occasion or a casual meal.

Every day, we strengthen and sustain the vibrant culture of Notre Dame to cultivate the gifts and talents of every individual. So, if you see your self serving others through hospitality as a opportunity to provide a smile, a curious mind, and a strong sense of teamwork, then we have a spot on our team for you.

Worker environment that is warm and friendly by being responsive to the changing needs and desires of internal and external customers. Responsible for performing all tasks relating to prep, set-up, delivery, and presentation of food and services to various hotel and conference center locations.

Specific responsibilities include:

  • Work with Food & Beverage (F&B;) team to deliver the highest standards possible of guest service while ensuring quick efficient delivery of food and beverage items along with all accompaniments associated with the guest order to the designated locations on hotel property. Set up, deliver, and presentation of all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.

  • Conduct floor sweeps and retrieve all food and beverage trays and carts in order to maintain established sanitation and safety guidelines. Set up, deliver, and presentation of VIP amenities in accordance with established procedures and standards. Service all hospitality suites and hospitality areas when assigned, including hotel lobby, outside Terrace, and conference center. Communicate in a professional manner utilizing the hotel phone, pager and radio as necessary to professionally receive, and communicate with other employees.

  • Complete all shift side work as outlined in the F&B; Outlet operating policies and procedures, or as assigned by supervisor or manager. Maintain cleanliness, organization and prep of Room Service areas including product and equipment. Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communication to immediate shift supervisor. Perform all cash handling responsibilities in accordance with company policies and procedures. Perform all Server Banking procedures according to policies and procedures, including tendering payments properly in POS system, and the organization and delivery of paperwork.

  • Aid guests by providing additional information about the Hotel, conference center, directions and locations of other areas. (If necessary walk/escort them to the hotel destination). Communicate with supervisors and other team members regularly. Follow all university and Morris Inn Safety and Security procedures. Immediately report any accidents, injuries, or unsafe work conditions.

Minimum Qualifications

High school diploma/GED is required. Hotel experience preferred. Must have ability to communicate well with guests, grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 75 lbs., at a continuous schedule and ability to transport large trays weighing up to 30lbs. Candidates must have or be able to acquire and maintain a valid alcohol service permit as required by state government agency. Must be able to work a flexible schedule, including weekends, holidays, and Home Notre Dame Football games.

Job Title: In Room Dining Server (Temporary)

Department: Morris Inn (55015)

Department Website: morrisinn.nd.edu

Family / Sub-Family: Hotel / Restaurant & Dining Services

Career Stream/Level: Temporary

Department Hiring Pay Range: $8.00 plus tips

Pay ID: Bi-Weekly

FLSA Status: T1 - Non-exempt Temp/On-call Hourly

Job Category: Temporary

Job Type: Temporary

Schedule: Days of Week & Hours: Varies, Weekdays, Weekends, Holidays

Schedule: Hours/Week: 40

Schedule: # of months: 12

Job Posting Date (Campus): 01/03/2018

Job Posting Date (Public): 01/03/2018

Job Closing Date: 08/31/2018

Posting Type: Open To All Applicants

Posting Number: S18010

Quick Link for Internal Postings: http://jobs.nd.edu/postings/11187