Comrise Inc. Supply Chain Business Analyst in Plainfield, Indiana
Supports business execution of specific projects and key initiatives that include promotional activities, forecast and coordination for key events, new product launches, and supply chain network redesigns.
Coordinate all logistics-related activities within regional loaners program to support upcoming surgical cases throughout the country in LoanerTrak system
Support other Regional Supply Chain Operations Managers within and sometimes outside assigned territories to ensure maximum customer service levels are met
Monitors key performance indicators, analyzes cost-to-serve performance data, and coordinates with cross-functional work teams to increase effectiveness of specific supply chain initiatives.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
Coordinate with Warehouse Operations team, Regional Supply Chain Managers and internal customers throughout the country to procure kits that meet/exceed customer requirements
Follow-up on the shipping status of regional loaners orders using strong knowledge of freight carrier order track & trace tools.
Build and analyze reports that support recommendations related to inventory optimization, such as customer service level and set utilization (turns)
Collaborate with Regional Operations management and recommend corrective actions to optimize inventory levels within territories
Support distribution network strategies that focus on cost reduction
Collaborate with customers, operations, and supply chain management to appropriately manage inventory levels and minimize obsolescence.
Act as the Field contact for analysis of new orders, change orders, and net change analysis from customers.
Ensure consistency and alignment between customer demand information and regional PAR inventory levels.
Work directly with customers to gain an understanding of a customer’s planning system and how company and the customer’s processes interact.
Analyze and develop weekly production forecasts and update the forecast based on the planning process.
Conduct day-to-day business analysis supporting supply chain management.
Contribute to cost reduction program by making viable business recommendations and process improvement ideas.
Manage components throughout product life cycle (PLC).
Responsible for ensuring accuracy, verification, and processing of all documentation and system transactions associated with all inventory movements through ERP and scheduling systems.
A Bachelor’s Degree, preferably business related, and 2+ years’ experience in purchasing, planning and/or production scheduling
An AA/AS, preferably business related, and 4+ years’ experience in purchasing, planning and/or production scheduling
A high school diploma with 7+ years materials experience in purchasing, planning and/or production scheduling
Prefer APICS/NAPM certification
Demonstrated an ability to schedule orders that maximize fill rates, productivity, minimize thru-put time and maximize inventory turns and efficiency.
Demonstrated customer service skills, including the ability to communicate professionally and effectively with field-based customers via telephone and e-mail to continuously drive customer satisfaction
Proven track record of analyzing and scheduling order management activities to support forecasts, target inventories, and multiple supply chain activities.
Demonstrated ability to maintain composure in stressful situations
Must have knowledge of loaner bank operations, supply chain, logistics, or distribution
Demonstrated ability to understand and use continuous improvement tools
LoanerTrak or equivalent surgical set scheduling software experience
Demonstrated regular, consistent attendance and flexibility to adjust hours as needed to meet customer needs
Demonstrated computer skills (Access, Excel, Visual Basics and/or SQL) equivalent tools.
Proven track record of process improvements based on sound problem-solving practices
Demonstrated an ability to exercise discretion and independent judgment when representing the company in supply chain decisions.
Must have excellent telephone and e-mail etiquette, as well as excellent verbal and written communication skills
Oracle ERP experience
Demonstrated computer skills (Access, Excel, Visual Basics and/or SQL) equivalent tools
Demonstrated ability to analyze data and make decisions regarding inventory utilization
Must be able to sit, utilizing a computer and phone up to 8 hours each day.
Must be able and willing to work successfully in a team environment
Must have excellent organizational, customer service and follow-up skills
Must have the ability to multi-task in a fast-paced environment
Must have strong ability to recognize and prioritize urgent requests
External Company Name: Comrise Technology
External Company URL: www.comrise.com