Goodwill Industries of Michiana, Inc. St John Drive Thru Ambassador (Full Time 30 hrs) in St John, Indiana
St John Drive Thru Ambassador (Full Time 30 hrs) - St John, IN
St John Drive Thru Ambassador (Full Time 30 hrs)
21-Dec-2020 to 19-Feb-2021 (EST)
St John, IN, USA
Store Discount, Vacation, Holidays, Insurance & Retirement Savings Options
To provide exceptional customer service while speedily receiving, pricing, and sorting donations and to generally aid in the smooth operation of a fast-paced retail store. Position reports to Production Supervisor and/or Store Management.
Essential Job Functions:
Knows and understands the Goodwill Mission: "Strengthen communities by empowering individuals and families through education, training and job placement."
Attend the Donation Drive Thru:
To represent Goodwill by offering the highest level of customer service at all times.
Answer the door promptly as soon as the buzzer rings.
Step outside to politely greet the donor before they get out of their vehicle.
Unload donations for donor and handle them in a professional manner while bringing them inside and as they are set in the appropriate staging area.
Be able to refuse unacceptable items politely.
Keep an accurate tally of Drive Thru customers.
Process donations efficiently by sorting, sizing, hanging, as well as accurately pricing and move merchandise directly to staging areas.
Answer all telephone calls in a professional manner by at least the 3rd
Assist callers if possible.
Empty Donation Box and process all donations.
Direct all other calls to management.
Log truck as requested by management.
Helping customers move large items to their vehicle as needed.
Follow the dress code at all times and wear designated identification as provided.
Maintain Kaizen standards.
Securities and Safety:
Assist in maintaining safety and security of the premises and merchandise.
Assist in seeking to control pilferage and prevent burglary.
Assist in eliminating fire hazards and unsafe conditions.
Assist in conducting emergency drills and instruct workers in fire prevention and safety procedures.
Maintain a safe working and shopping environment.
Perform other duties as assigned by supervisor.
Must be well groomed and personable.
Some familiarity with current clothing, shoe styles, furniture, toys, wares, brand names, materials, prices, etc.
Ability to read, write, and do simple math functions.
Ability to make quick correct decisions.
Ability to deal with the public and co-workers in a tactful manner.
Ability to work a flexible schedule.
Must have effective communication skills.
Ability to follow standard retail practices.
Ability to work in a standard retail environment with significant dust.
Ability to work in the back-room processing, light industrial area.
Ability to work outside of retail store.
Forklift, must be 18 to operate with certification
Compactor, must be 18 to operate
Stickers and tags
Must have good eyesight, speech, and hearing.
Ability to distinguish colors.
Must have good physical stamina and moderate mobility as well as the ability to walk, lift, bend, stoop, reach, and work on feet for 8 hours a day.
Ability to move filled boxes, barrels, and Z racks weighing no more than 50 pounds.
Goodwill Industries of Michiana, Inc https://MichianaGoodwill.applicantpro.com
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