Union Hospital Health Group RECEPTIONIST/ PAT ACCT REP-UAP NEUROLOGY in TERRE HAUTE, Indiana

Looking for someone with 3-5yrs experience in the Medical Office Setting.

ESSENTIAL JOB FUNCTIONS:

  • Answers incoming telephone calls, routes calls as appropriate, and takes messages.

  • Verifies patient demographic information upon check-in, updating and making changes as appropriate on the computer, patient medical record, and/or charge sheet.

  • Activates telephone lines in the morning and transfers to the answering service at the end of daytime operations.

  • Verifies/updates insurance information.

  • Copies insurance card

  • Verifies insurance referral when necessary.

  • Obtains patient signature on authorization form; i.e., insurance, waiver, non-referral, release information.

  • Verifies insurance eligibility as necessary.

  • Attaches charge sheet to medical record.

  • Verifies that all necessary reports are included in patient’s medical record.

  • Schedules and/or cancels patient appointments on computer and/or in appointment book.

  • Prepares medical records (and labels) for current or future appointments.

  • Pulls and files medical record and reports as needed.

  • Registers new patients.

  • Assist in maintaining neatness of office, waiting room, and patient areas.

  • May physically, by direction, assist patients to other patient areas.

  • Empty mail tubs.

  • Run patient schedule list for next day.

  • May set up new patient charts.

  • May work monthly outstanding invoice report.

  • May reconcile missing ticket report.

  • Locks or changes out cash drawers and takes money to the vault/safe.

  • Will secure office at end of business day.

  • Reconciles monthly THML charge report.

  • Reports malfunction of any equipment to manager.

  • Helps train fellow employees.

  • Attends meetings as required.

  • Performs other duties as assigned.

  • Open batch on the computer.

  • Verifies cash.

  • Processes all transactions (via credit card, check & cash) utilizing CPT and ICD codes.

  • Reconciles daily cash with charges.

  • Opens and processes patient mail payment.

  • Assists patients with account inquires and sets up payment arrangements or refers to the credit office.

  • May request office supplies.

  • Reports malfunction of equipment to manager.

  • Assists in the training of new employees.

  • May schedule follow-up appointments.

  • May cross-train into other related areas.

As an EOE/AA employer, Union Hospital, Inc. will not discriminate in its employment practices due to an applicant's age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status..